Privacy Policy — Shaka Shelbys Tours

Employees, volunteers, and shareholders of SHAKA SHELBYS are bound by ethical and legal codes to protect the confidentiality and privacy of our clients and to protect and maintain the confidentiality of all information learned about clients, their family members and acquaintances in the course of providing services to them.

Confidential communications include conversations, reports, forms, correspondence, and computer generated communications with, about or involving in any way any client of SHAKA SHELBYS. Minors are entitled to confidentiality also, and only the guardian of the minor can waive the confidentiality.

Access to documentation shall be limited to an “as needed/need to know” basis.

SHAKA SHELBYS and its employees have an ethical and legal obligation to respect the privacy of our clients, and to protect and maintain the confidentiality of all information that we obtain about clients, their friends, acquaintances and family members in the course of providing services to them.

Client records are legally protected confidential records and must be treated as such. This means that client records maintained by SHAKA SHELBYS must be kept in a locked file at all times except when being reviewed or updated. Client records should always be maintained in office only.

It is unethical to discuss clients with family or friends, unless you are ordered to do so by a court or otherwise required by law. If someone insists on obtaining information and the client has not authorized it, immediately notify the Managing Director…

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SHAKA SHELBYS (previously known as Wow Cape Town Tours) is a family-owned professional.

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